Frequently Asked Questions

Have a question? Take a look below to see if we can answer it for you. If you are unable to find an answer please visit our contact page to reach out so we can answer it for you!

The shipping methods that are available depend on where you live as well as what you ordered. Our sweaters are available to ship within Canada and the United States. You can see the shipping options available to you at check out.

The shipping methods that are available depend on where you live as well as what you ordered. Our sweaters are available to ship within Canada and the United States. You can see the shipping options available to you at check out.

Orders will be processed within 2-3 business days of placing your order. Packages to Canada will usually arrive within 2-4 business days. Packages to the U.S can take up to 4-7 business days.

We do not offer returns on merchandise, however we do offer exchanges. All exchanges must meet the conditions outlined on our exchange policy. For our full policy please click here.